Legal Notice

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Vértice Hoteles

0. Customer information

For better understanding, we provide the following information for our customers, which can be printed or saved. Additionally, we will send all information to the customer by email after placing an order. This way you will have all the information accessible after closing the order and thus the contract, even when offline.

Object and acceptance

This legal notice regulates the use of the website https://www.verticehoteles.com/vertice-roomspace-madrid/ (hereinafter, THE WEBSITE), owned by “VERTICE GESTIÓN HOTELERA, SL”, (hereinafter, THE OWNER OF THE WEBSITE), and developed by the Information Security Department of the consultancy “CONSULTORES ISO” (http://www.consultoresiso.es/)

Browsing the website of THE OWNER OF THE WEBSITE attributes the user status and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be modified.

The user undertakes to make proper use of the website in accordance with the laws, good faith, public order, traffic customs, and this Legal Notice.

The user will be liable to THE OWNER OF THE WEBSITE or third parties for any damages that may be caused as a result of the breach of said obligation.

Browsing the website of THE WEBSITE OWNER attributes the user status and implies the full acceptance without reservation of each and every one of the provisions included in this Legal Notice, which may undergo modifications.

The user undertakes to make correct use of the website in accordance with the laws, good faith, public order, traffic customs and this Legal Notice. The user will be liable to THE WEBSITE OWNER or third parties for any damages that may be caused as a result of non-compliance with this obligation.

2. Identification and communications

THE WEBSITE OWNER, in compliance with Law 34/2002, of July 11, on services of the information society and electronic commerce, informs you that:

• Its corporate name is: “VERTICE GESTIÓN HOTELERA, SL”,
• Its CIF (Tax ID) is: B82309048
• Its registered office is at: Avenida República Argentina nº 1. Bormujos (SEVILLE)
• Domain: https://www.verticehoteles.com

To contact us, we offer you different means of contact, which we detail below:

• Phone: +34 955063100
• Email: administracion@verticehoteles.com

All notifications and communications between users and THE WEBSITE OWNER will be considered effective, for all purposes, when made through Postal mail or any other means detailed above.

  • Its corporate name is: “VERTICE GESTIÓN HOTELERA, S.L.”
  • Its registration details are: registered in the Mercantile Registry of Seville, Volume 3683, Folio 37, Sheet SE-52498
  • Its Tax Identification Number (CIF) is: B82309048
  • Its registered office is at: Avda. República Argentina, 1. 41930. SEVILLE (SEVILLE)
  • Website: www.verticehoteles.com

To communicate with us, we offer different contact methods which we detail below:

  • Phone: +34 955063100
  • Fax: +34 955063200
  • Email: administracion@verticehoteles.com

All notifications and communications between users and the OWNER OF THE WEBSITE will be considered effective, for all purposes, when made through postal mail or any other means detailed above.

3. Intellectual property

The source code, graphic designs, images, photographs, sounds, animations, software, texts, as well as the information and contents collected on its web pages are protected by Spanish legislation on intellectual and industrial property rights in favor of the OWNER OF THE WEBSITE, and reproduction and / or publication, total or partial of the website, as well as its computer processing, distribution, dissemination, modification, transformation or decompilation, or any other rights legally recognized to its owner, is not allowed without the prior written permission of the OWNER OF THE WEBSITE.

The user, solely and exclusively, may use the material that appears on this website for personal and private use, being prohibited for commercial purposes or for engaging in illicit activities. All rights derived from intellectual property are expressly reserved by the OWNER OF THE WEBSITE.

The OWNER OF THE WEBSITE will ensure compliance with the aforementioned conditions, as well as the proper use of the content presented on its web pages, exercising all civil and criminal actions that correspond in case of infringement or breach of these rights by the user.

The user, solely and exclusively, may use the material that appears on this website for personal and private use, being prohibited to use it for commercial purposes or to engage in illegal activities. All rights derived from intellectual property are expressly reserved by THE OWNER OF THE WEBSITE.

The OWNER OF THE WEBSITE will ensure compliance with the above conditions, as well as the proper use of the content presented on its web pages, exercising all civil and criminal actions that correspond in case of infringement or non-compliance of these rights by the user.

4. Access and use conditions

The website and its services are freely accessible and free of charge, however, THE OWNER OF THE WEBSITE conditions the use of some of the services offered on its website to the prior completion of the corresponding form.

The user guarantees the authenticity and timeliness of all the data communicated to THE OWNER OF THE WEBSITE and will be solely responsible for any false or inaccurate statements made.

The user expressly agrees to make appropriate use of the content and services of THE OWNER OF THE WEBSITE and not to use them to, among other things:
a. Spread content that is criminal, violent, pornographic, racist, xenophobic, offensive, in support of terrorism or, in general, contrary to the law or public order.
b. Introduce computer viruses into the network or carry out actions that may alter, damage, interrupt or generate errors or damage to the electronic documents, data or physical and logical systems of THE OWNER OF THE WEBSITE or of third parties; as well as to hinder access by other users to the website and its services by using excessive computer resources through which THE OWNER OF THE WEBSITE provides its services.
c. Attempt to access the email accounts of other users or restricted areas of the computer systems of THE OWNER OF THE WEBSITE or third parties and, if applicable, extract information.
d. Infringe intellectual or industrial property rights, as well as violate the confidentiality of information of THE OWNER OF THE WEBSITE or third parties.
e. Impersonate another user, public administrations, or a third party.
f. Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the content, unless authorized by the owner of the corresponding rights or it is legally allowed.
g. Collect data for advertising purposes and send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

All content on the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work owned by THE OWNER OF THE WEBSITE, without any of the exploitation rights over them being understood to be transferred to the user beyond what is strictly necessary for the correct use of the website.

In short, users who access this website can view the content and make, where appropriate, authorized private copies as long as the reproduced elements are not subsequently transferred to third parties, installed on servers connected to networks, or subject to any type of exploitation.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of THE OWNER OF THE WEBSITE, and it cannot be understood that the use or access to them grants the user any rights over them.

The distribution, modification, transfer or public communication of the content and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of relations between THE OWNER OF THE WEBSITE and the owner of the website on which it is established, nor the acceptance and approval by THE OWNER OF THE WEBSITE of its content or services. Those who intend to establish a hyperlink must first request written authorization from THE OWNER OF THE WEBSITE. In any case, the hyperlink will only allow access to the home page or main page of our website, and they must refrain from making false, inaccurate, or incorrect statements about THE OWNER OF THE WEBSITE, or including illegal content, contrary to good customs and public order.

THE OWNER OF THE WEBSITE is not responsible for the use that each user makes of the materials made available on this website or for the actions they perform based on them.

The user guarantees the authenticity and accuracy of all data communicated to the OWNER OF THE WEBSITE and will be solely responsible for any false or inaccurate statements made.

The user expressly agrees to make appropriate use of the contents and services of THE OWNER OF THE WEBSITE and not to use them for, among other things:

Spread content that is criminal, violent, pornographic, racist, xenophobic, offensive, promotes terrorism or, in general, is contrary to the law or public order.

Introduce computer viruses into the network or carry out actions that may alter, damage, interrupt or generate errors or damages in the electronic documents, data or physical and logical systems of the OWNER OF THE WEBSITE or third parties; as well as hinder access of other users to the website and its services by consuming a massive amount of computer resources through which the OWNER OF THE WEBSITE provides its services.

Attempt to access the email accounts of other users or restricted areas of the computer systems of the OWNER OF THE WEBSITE or third parties and, if applicable, extract information.

Violate intellectual or industrial property rights, as well as breach the confidentiality of information from the OWNER OF THE WEBSITE or third parties.

Impersonate the identity of another user, public administrations or a third party.

Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless authorized by the owner of the corresponding rights or legally permitted.

Collect data for advertising purposes and send any kind of advertising and communications for sales or other commercial purposes without prior request or consent.

All content on the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work owned by THE OWNER OF THE WEBSITE, without any exploitation rights being assigned to the user beyond what is strictly necessary for the correct use of the website.

In short, users accessing this website can view the content and make, if necessary, authorized private copies as long as the reproduced elements are not subsequently transferred to third parties, not installed on servers connected to networks, and not subject to any kind of exploitation.

Similarly, all brands, trade names or distinctive signs of any kind that appear on the website are the property of THE OWNER OF THE WEBSITE, without it being understood that the use or access to it gives the user any rights over them.
The distribution, modification, assignment or public communication of the contents and any other act that has not been expressly authorized by the holder of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of relationships between THE OWNER OF THE WEBSITE and the owner of the website in which it is established, nor the acceptance and approval by THE OWNER OF THE WEBSITE of its contents or services. Those who intend to establish a hyperlink must request written authorization from THE OWNER OF THE WEBSITE beforehand. In any case, the hyperlink will only allow access to the home-page or the start page of our website, and must refrain from making false, inaccurate, or incorrect statements or indications about THE OWNER OF THE WEBSITE, or including unlawful content, contrary to good customs and public order.

The owner of the website is not responsible for the use that each user gives to the materials made available on this website or for the actions they take based on them.

Exclusion of warranties and liability

The content of this website is general in nature and is merely for informational purposes, without guaranteeing full access to all content, nor its completeness, correctness, validity, or timeliness, nor its suitability or usefulness for a specific purpose.

THE OWNER OF THE WEBSITE excludes, to the extent permitted by law, any liability for damages of any kind, including failures, errors, direct or indirect, that may be caused to the user’s computer system (hardware and software), or to the files or documents stored in it, which are caused or derived from:

a. The impossibility of access to the website or the lack of truth, accuracy, completeness, and/or timeliness of the content, as well as the presence of defects and faults of all kinds of the content transmitted, disseminated, stored, made available to be accessed through the website or the services offered.
b. The presence of viruses or other elements in the content that may cause alterations in the computer systems, electronic documents, or user data.
c. Malfunction of your browser, or the use of user software applications whose versions are not up to date or the corresponding user license is not obtained.
d. Non-compliance with laws, good faith, public order, traffic customs, and this legal notice as a result of the incorrect use of the website. In particular, and by way of example, THE OWNER OF THE WEBSITE is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honor, personal and family privacy, and own image, as well as regulations on unfair competition and unlawful advertising.

Likewise, THE OWNER OF THE WEBSITE declines any responsibility regarding information that is outside this website and is not directly managed by our webmaster. The function of the links that appear on this website is solely to inform the user about the existence of other sources that can expand on the content offered by this website. THE OWNER OF THE WEBSITE does not guarantee or be responsible for the operation or accessibility of linked sites; nor does it suggest, invite, or recommend visiting them, so it will not be responsible for the result obtained. THE OWNER OF THE WEBSITE is not responsible for the establishment of hyperlinks by third parties.

The OWNER OF THE WEBSITE excludes, as far as the legal system allows, any liability for damages of any kind, including failures, errors, direct or indirect, that may be caused to the user’s computer system (hardware and software), or to the files or documents stored therein, that are caused or derived from:

  • The impossibility of accessing the website or the lack of truthfulness, accuracy, thoroughness, and/or timeliness of the content, as well as the existence of defects and flaws of all kinds in the content transmitted, disseminated, stored, made available through the website, or the services offered.
  • The presence of viruses or other elements in the content that may cause alterations in the computer systems, electronic documents, or user data.
  • A malfunction of your browser, or by using user software applications whose versions are not up to date or not obtaining the corresponding user license.
  • The breach of laws, good faith, public order, traffic customs, and this legal notice as a result of the incorrect use of the website. In particular, and by way of example, THE OWNER OF THE WEBSITE is not responsible for the actions of third parties that violate intellectual and industrial property rights, trade secrets, rights to honor, personal and family privacy, and image rights, as well as regulations on unfair competition and illicit advertising.

Additionally, THE OWNER OF THE WEBSITE declines any responsibility regarding the information that is outside of this website and is not directly managed by our webmaster. The purpose of the links that appear on this website is solely to inform the user about the existence of other sources that may expand the content offered by this website. THE OWNER OF THE WEBSITE does not guarantee or take responsibility for the operation or accessibility of the linked sites; nor does it suggest, invite, or recommend visiting them, so it will not be responsible for the result obtained. THE OWNER OF THE WEBSITE is not responsible for the establishment of hyperlinks by third parties.

6. Privacy Policy

When we need to obtain information from you, we will always ask you to provide it voluntarily in an express manner. The data collected through the data collection forms on the website or other channels will be incorporated into personal data files, for which the OWNER OF THE WEBSITE is responsible. This entity will treat the data confidentially and exclusively for the purpose of providing the requested services, with all the legal guarantees and security imposed by the European Regulation on Data Protection (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 concerning the protection of individuals with regard to the processing of personal data and on the free movement of such data) and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce).

The owner of the website may use cookies during the provision of website services. Cookies are physical files of personal information hosted on the user’s own device. The user has the possibility to configure their browser program in such a way that the creation of cookie files is prevented or warned about.

If you choose to leave our website through links to websites that do not belong to our entity, THE WEBSITE OWNER will not be responsible for the privacy policies of such websites or the cookies that they may store on the user’s computer.

Our policy regarding email is focused on sending only communications that you have requested to receive.

7. Procedure in the event of carrying out illegal activities.

In the event that any user or third party considers that there are facts or circumstances that reveal the illegal nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, you must send a notification to THE OWNER OF THE WEBSITE identifying yourself properly, specifying the alleged infractions, and declaring expressly and under your responsibility that the information provided in the notification is accurate.

For any legal dispute related to the website of THE OWNER OF THE WEBSITE, Spanish legislation will be applicable, with the Courts and Tribunals of Seville (Spain) having jurisdiction.

8. Publications

Administrative information provided through the website does not replace the legal publication of laws, regulations, plans, general provisions, and acts that must be formally published in the official gazettes of public administrations, which constitute the only instrument that certifies their authenticity and content. The information available on this website should be understood as a guide without legal validity.

9. Modifications and updates

The OWNER OF THE WEBSITE reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the Website, to its configuration, availability, and presentation, as well as to these Terms of Use.

10. Applicable law and jurisdiction

The present Terms of Use will be governed and interpreted according to Spanish legislation in what is not expressly established.

THE OWNER OF THE WEBSITE, the visitors to this website, and any person or company that uses or contracts any product or service provided on the same, expressly waiving any other jurisdiction that may correspond to them, submit, except in cases where it is not legally permitted, to the jurisdiction and competence of the Courts and Tribunals of the city of Cádiz, for the resolution of any issue that may arise regarding the interpretation, application, and compliance of these conditions, as well as any claims that may arise from any use of this website.

11. Cookies Policy

We use our own and third-party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits. If you continue browsing, we consider that you accept its use. What are cookies and what are they used for.

A cookie is a file that contains small information that is sent by a website and stored in the user’s browser. In this way, the website can collect certain data and information about the user’s browsing in order to optimize navigation and offer complementary services, such as advertising, that complement the browsing experience.

Among the information stored in these cookies are: session data (login and password), data related to the shopping cart (in e-commerce sites) or data related to the intrinsic navigation on a website (visited pages, selected options… etc)

Cookies use the information they store to personalize the user’s navigation, for example, to automatically remember their login and password, thus obtaining a faster and smoother navigation.

What happens if you uninstall or delete cookies

Some service functionalities will be disabled, such as, for example, staying identified or keeping purchases in the shopping cart. Once you leave our page, you will not be shown ads related to the products you visited.

How to uninstall cookies or reject them in your browsing

All current browsers allow you to change Cookie settings. These settings are usually found in the ‘options’ or ‘Preferences’ menu of your browser. The following is a small guide on how to act on each browser (only mostly recognized browsers are included)

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser Help.

• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser Help.

• Chrome: Settings -> Show advanced options -> Privacy -> Content Settings. For more information, you can consult the support of the CENTRAL SERVERS or the browser Help.

• Safari: Preferences -> Security. For more information, you can consult Apple support or the browser Help.

12. Miscellaneous

A. The website of THE OWNER OF THE WEBSITE uses cookies that will remain stored on the user’s computer. Cookies are small files that our computer sends to yours, but that do not provide us with information about your name, or any of your personal data. The cookies we use cannot read data from your computer or read the cookies that exist on your computer. When the user is browsing the web pages of THE OWNER OF THE WEBSITE, the server where it is hosted automatically recognizes the IP address of your computer, the day and time when the visit begins and when it ends, as well as information about the different sections consulted. It is necessary for the server to know this data in order to communicate and send the request made and, through the browser, to be able to display it on the screen.

B. If you wish, you can configure your browser so that it alerts you on the screen if you are going to receive a cookie. The user can configure their computer so that it does not receive these cookies. This fact will not prevent you from being able to access the information on the website.

C. THE OWNER OF THE WEBSITE may modify, without prior notice, the information contained on its website, as well as its configuration and presentation.

D. THE OWNER OF THE WEBSITE commits through this means not to carry out misleading advertising. For these purposes, therefore, formal or numerical errors found throughout the content of the different sections of the web pages of THE OWNER OF THE WEBSITE, produced as a result of incomplete or defective maintenance and/or update of the information contained in these sections, will not be considered as misleading advertising. THE OWNER OF THE WEBSITE, as a result of the provisions of this section, commits to correct it as soon as it becomes aware of such errors.

E. THE OWNER OF THE WEBSITE commits not to send commercial communications without identifying them as such, in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce. For these purposes, information sent to customers of THE OWNER OF THE WEBSITE will not be considered as commercial communication as long as it aims to maintain the existing contractual relationship between these customers and THE OWNER OF THE WEBSITE, as well as to carry out the information, training, and other activities inherent to the service that customers have contracted with the company.

F. THE OWNER OF THE WEBSITE is not responsible for the breach of any applicable regulations that the user may incur in accessing the web pages of THE OWNER OF THE WEBSITE and/or using the information contained therein.

G. THE OWNER OF THE WEBSITE will not be responsible for damages and losses that may be caused, no matter their nature, arising from the use of information, materials contained on this website (or others of THE OWNER OF THE WEBSITE), and the programs it incorporates. The links (Links) and hypertext that allow, through the web pages of THE OWNER OF THE WEBSITE, access the user to services and offerings provided by third parties, do not belong to or are not under the control of THE OWNER OF THE WEBSITE; said entity is not responsible for the information contained therein or for any effects that may arise from said information.

H. THE OWNER OF THE WEBSITE is not responsible for the illegitimate use that third parties may make of brand names, product names, and/or trademarks that, not being the property of said entity, appear on the web pages of THE OWNER OF THE WEBSITE. Nor is it responsible for the integrity, truthfulness, and legality of the content of the links to the websites that can be accessed from the web pages of THE OWNER OF THE WEBSITE.

I. THE OWNER OF THE WEBSITE is not responsible for viruses originating in a telematic transmission infiltrated by third parties (for example, word processor macros, Java applets, and Active X programs), generated with the aim of obtaining negative results for a computer system.

J. Ultimately, the user is solely responsible for their use of the services, content, links (links), and hypertext included in the web pages of THE OWNER OF THE WEBSITE.